CHAPTER FOUR                           

DO’S AND DON’TS OF HUMAN RELATIONS

Do’s in Human relations

Human relations can be seen as a discipline within resource management which addresses interpersonal behaviours. Factors that are considered include leadership; communication; team building; and negotiation, facilitation and mediation abilities.

The phrase “Human relationss” can form a self-acronym HUMANRELATIONS which could be used to state the DO’S and DON’TS of human relations according to Robert Endurance. This is shown as follows:

H - Have self-control

U - Comprehend other people’s point of view

M - Make others interest your own interest

A - Admit when you are wrong

N - Never Criticize publicity

R - Reason, don’t argue and Respect agreement

E - Explain thoroughly

L - Lead don’t drive people to distraction

A - Avoid snap judgment

T - Try to be approachable and sociable

I - Insist on selfless service to the community

O - Others first, self-last

N - Never forget to give compliments for a job well done.

S - Stress the positive always.

In Similar vein, the following twelve golden principles can form a basis of Do’s and Don’ts of Human relationss, as posted by Aamanna in Blogspot.com, They are as follows:

1.     Do not criticize, condemn or complain.

2.     Control the anger.

3.     Avoid using abusive language or expressions.

4.     Give honest, sincere appreciation.

5.     Arouse in the other person an eager want.

6.     Become genuinely interested in other people.

7.     Smile!

8.     Remember that a person’s name is to him/her the sweetest and most important sound in any language.

9.     Be a decent listener and Encourage others to talk about themselves.

10.  Avoid backbiting during conversation.

11.  Talk in terms of the other person’s interest.

12.  Make the other person feel important and do it sincerely'.

Don’ts in Human relations

The don’ts of an effective human relations is just the opposite of the do’s of human relations; for instances

1.     Aggression: Aggression is overt, often harmful, social interaction with the intention of inflicting damage or other unpleasantness upon another individual.

2.     Greed: Greed is an insatiable longing, especially for wealth, status, and power. As a secular psychological concept, greed is, similarly, an inordinate desire to acquire or possess more than one need.

3.     Gossip: Gossip is idle talk or rumor, especially about the personal or private affairs of others; the act of is also known as dishing or tattling. Gossip has been researched in terms of its evolutionary psychology origins, to be very bad.

4.     Lying: A lie is a statement that is known or intended by its source to be misleading, inaccurate or false. The practice of communicating lies is called lying, and a person who communicates a lie is termed a liar. Lie is bad, so people should not tell lies.

5.     Envy: Envy (from Latin Invidia) is an emotion which "occurs when a person lacks another's superior quality, achievement, or possession and either desires it or wishes that the other lacked it".

6.     Jealousy: It refers to the thoughts and feelings of insecurity, fear, concern, and anxiety over an anticipated loss or status of something of great personal value, particularly in reference to an effective human connection.

7.     Criticism: Criticism is disapproval: Spoken or written opinions that point out one or more faults of somebody or something or an assessment of creative work: considered judgment of or discussion about the qualities of something, especially a creative work.

8.     Selfishness: Selfishness is being concerned, sometimes excessively or exclusively, for oneself or one's own advantage, pleasure, or welfare, regardless of others.

9.     Disobedience: The refusal to obey or comply to an instruction, an order, commands to those in authority. The refusal to be submissive.

10.  Dishonest: This is the characteristics or condition of being dishonest or inability to tell the truth, it is an act which is fraudulent or otherwise dishonest.

11.  Disrespect: This is the lack of respect, esteem or courteous behaviour of a person for other people.

12.  Pride: This is the quality or state of being proud, inordinate self-esteem: an unreasonable conceit of one’s own superiority in talents, beauty, wealth, and rank, etc. which manifest itself in lofty behaviour airs, distance, reserve and often contempt of others. It is the opposite of humility.

13.  Impatience: This is the quality of being impatient, lacking patient, restlessness and intolerance of delays, anxiety and eagerness, especially to begin something. Other things not to do in other to have an effective human relations includes selfishness don’t hate people, don’t use confrontation, don’t be suspicious of people, don’t sport at people etc.

References

Baldner, K. (1990). “Realism and Respect,” Between the Species, 6: 1–8.

Balint, P., (2006). “Respect Relations in Diverse Societies,” Res Publica, 12: 35–57

Galanti, Geri-Ann (2004). Caring for patients from different cultures. University of Pennsylvania Press. p. 34. ISBN 978-0-8122-1857-2.

Kathane, Raj (June 2004). "BMJ Careers: Adapting to British culture". BMJ Careers 328 (7454): 273. Sommers-Flanagaan &Sommers Flanagan. (2009). Clinical Interviewing. Wiley.

Lohaus, A.; Keller, H.; Voelker, S. (2001). "Relationships between eye contact, maternal sensitivity, and infant crying". International Journal of Behavioural Development 25 (6): 542–548. doi:10.1080/01650250042000528